Privacy Policy

1. Data Controller

Nordic Lumo tmi (operating as BrandCafe)
Business ID (Y-tunnus): 3594901-3
Sipoo, Finland
Email: hello@brandcafe.fi

2. Collected Personal Data

We collect the following information from our customers to process orders and quotes:

• Name
• Email address and phone number
• Delivery address
• Order history and custom neon designs
• Data collected from website usage (cookies)

3. Purpose of Data Processing

Personal data is processed for the following purposes:

• Managing customer relations and communication.
• Order delivery and invoicing.
• Marketing (only if the customer has given explicit consent).
• Service development and analytics.

4. Data Sharing

We do not sell or rent your data to third parties. Information may be disclosed to trusted partners only in the following cases:

• Shipping companies (Posti, Matkahuolto) to deliver the order.
• Payment processors to handle transactions.
• Authorities, if required by law.

5. Cookies

Our website uses cookies to improve user experience and track visitor analytics (e.g., Google Analytics, Meta Pixel). By using the site, you consent to the use of cookies. You can disable cookies in your browser settings.

6. Data Subject Rights

You have the right to inspect the data we have stored about you and request its correction or deletion. Requests should be sent to hello@brandcafe.fi.